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EDE App Support

Effective Date: March 13, 2025

Overview

Welcome to the support page for the Electro Design Engineering, Inc. (“EDE”) mobile application. Our app is designed to facilitate and enhance internal processes for our employees. If you need assistance or have questions regarding the app’s features, setup, or usage, please see the options below.

Frequently Asked Questions (FAQ)

  1. Who can use the EDE mobile app?
    The app is intended for employees of Electro Design Engineering, Inc. who are over the age of 18.

  2. What platforms are supported?
    The EDE mobile app is available for Apple iOS devices. Additional platforms may be supported in the future based on business needs.

  3. I’m having trouble logging in—what should I do?
    Verify you are using your valid company credentials. If you still can’t access your account, please contact our Support Team (details below).

  4. Is my data secure?
    EDE takes security seriously. We employ industry-standard security measures to protect our systems and the data of our employees. If you have any concerns, please reach out to us directly.

Troubleshooting Tips

  1. Check for Updates: Make sure you have the latest version of the app installed from the App Store.

  2. Connection Issues: Ensure your device has a stable internet connection (Wi-Fi or cellular).

  3. Restart the App: If the app freezes or becomes unresponsive, close and reopen it, or restart your device.

  4. Reinstall the App: If issues persist, delete and reinstall the app from the App Store.

Contact Our Support Team

If the above FAQs and tips do not resolve your issue, or if you have additional questions, please reach out to us:

Phone: +1 813-621-0121
Email: it.admin@edeusa.com

 

Our support team will work with you to diagnose and resolve any issues you may encounter. When contacting us, please provide as much information as possible (e.g., your device model, iOS version, and a detailed description of the issue) so we can assist you quickly and effectively.

 

Company Information

Electro Design Engineering, Inc.
8133 Eagle Palm Dr, Riverview, FL, 33578

Additional Resources

For more information about Electro Design Engineering, Inc. and our services, please visit our main company website. We continuously strive to improve both our internal processes and the tools we use, and we appreciate your feedback on our app.

Disclaimer

This app is intended solely for Electro Design Engineering, Inc. employees to perform work-related tasks. If you have accessed this page in error, please visit our main website for more information about our company.

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